Privacy Policy | The Ice Cream Emporium
The Ice Cream Emporium

Privacy Policy

A little sweetness, a lot of care. Here's how we handle your information and respect your privacy.

At The Ice Cream Emporium, we respect your privacy. This policy explains how we collect, use, store, and share information when you visit theicecreamemporium.com, make a purchase, participate in our loyalty program, or contact our business. It also covers personal information collected through related business activities where applicable.

01Information We Collect

Information you provide

  • Your name, email address, or telephone number when you contact us or request a receipt.
  • Contact information associated with purchases, gift cards, or loyalty rewards.
  • Information you provide when making an inquiry or requesting assistance.
  • Employment-related information when you voluntarily return a completed application.

Information collected automatically

When you visit our website, certain technical information may be collected through our hosting provider and website functionality, including your IP address, browser type, device information, pages visited, and general website activity.

02How We Use Your Information

We use information as reasonably necessary to:

  • Process purchases, issue receipts, and provide customer service.
  • Manage gift cards and loyalty rewards.
  • Respond to questions and inquiries.
  • Review employment applications.
  • Maintain website functionality, performance, and security.
  • Prevent fraud and unauthorized activity.
  • Maintain business records and comply with legal obligations.

We do not currently use customer contact information for promotional email or text campaigns as part of our business practices.

03Payments, Gift Cards & Loyalty Rewards

We use Square to support payment processing, digital receipts, gift cards, and our customer loyalty program. When you make a purchase or participate in loyalty rewards, Square may process information such as your contact details, transaction history, and reward activity.

Customers may provide a telephone number to participate in our loyalty program. This helps identify participating customers and associate eligible purchases with their rewards.

Payment card information is processed through our payment service provider. We do not independently store complete payment card numbers in our website database.

For more information, read Square's Privacy Notice.

04Cookies & Website Technologies

Our website may use cookies and similar technologies to support essential website functions, security, and visitor preferences. Our website hosting provider may also maintain standard technical logs for security, troubleshooting, and performance purposes.

Some external services or embedded content may use their own cookies or similar technologies. You can manage cookies through your browser settings; disabling certain cookies may affect website functionality.

If we introduce additional analytics or advertising technologies, we will review and update our privacy disclosures and any legally required consent options.

05Information Sharing

We may share information with service providers when reasonably necessary to operate our business, including payment processors, website hosting and technical providers, gift card and loyalty providers, and providers assisting with customer communications or business operations.

We may also disclose information when legally required or reasonably necessary to protect our rights, customers, or business. We do not sell customer contact lists to third-party marketing companies.

06Employment Applications

Our website may provide downloadable employment application forms. If you choose to complete and return an application, we may collect your name, contact details, work history, availability, and qualifications.

We use this information to evaluate employment opportunities, communicate with applicants, and fulfill applicable hiring-related obligations. Employment application information is handled separately from ordinary website browsing information.

07Information Security & Retention

We use reasonable measures intended to safeguard personal information against unauthorized access, misuse, or disclosure. No internet transmission or electronic storage system can be guaranteed completely secure.

We retain information for as long as reasonably necessary for business operations, customer service, legal compliance, accounting, security, and dispute resolution. Retention periods vary by information type and applicable requirements.

08Your Privacy Choices

You may contact us to request information about personal data we maintain, ask for corrections, or request deletion where applicable. Certain records may need to be retained for legal, financial, security, or other legitimate business reasons.

For information maintained directly by Square, additional privacy options may be available through Square. You can also manage browser cookies through your browser or device settings.

09Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information online from children under 13 without appropriate parental consent.

If you believe a child has submitted personal information through our website, please contact us so we can review and address the matter.

10Third-Party Websites

Our website may link to third-party websites or services, including online ordering, gift cards, social media, and payment processing platforms. These services may have their own privacy policies and data-handling practices. We encourage visitors to review those policies before providing personal information.

11Updates to This Policy

We may update this Privacy Policy as our business practices, services, technologies, or legal obligations change. Any updates will be reflected by revising the effective date at the top of this page.

12Questions? We're Here to Help.

For questions about this Privacy Policy or requests relating to your personal information, contact The Ice Cream Emporium:

Visit us312 N. Bullard St.
Silver City, NM 88061
Get in touchThis email address is being protected from spambots. You need JavaScript enabled to view it.
(575) 322-2422
Made with care (and a little sprinkle of sweetness). © The Ice Cream Emporium